Patrick C Walsh has posted the second part on his approach to knowledge management strategy. To quote: In this post I will attempt to outline a metholodolgy for carrying out an organization wide knowledge initiative based on an approach that I have found to work very well in the ...
Articles tagged: Knowledge management
Knowledge leverage and information creation in the enterprise
Patrick Walsh has written about intranets and knowledge. To quote: It is my belief that intranet and internal communications workers should be contributing to the knowledge debate, especially when it comes to knowledge in the workplace, if only to ensure that a simple, practical approach is arrived at that can ...
How to approach a KM strategy exercise
Patrick Lambe has posted a video on how to conduct a KM strategy exercise. To quote: So here’s an introduction to some of our most important lessons learned over the years in how to approach a KM strategy exercise with some chance of it moving off the page of the ...
Conducting a knowledge audit
Patrick Lambe has posted a series of video tutorials on how to conduct a knowledge audit. To quote: Here’s another in our series of video tutorials to different practical knowledge management techniques. It’s taken from a workshop we conducted last week on knowledge audits and knowledge mapping. For ease of ...
CoPs 101
Kim Sbarcea has pointed to some very useful introductory resources on communities of practice. To quote: Once again, I find myself in need of explaining CoPs (communities of practice) to people I’m working with. I’ve been working with CoPs since 2002 in the same organisation. There’s been the usual ups ...
Three tiers of collaboration
There are many elements of collaboration, and we often encounter the "blind men and the elephant problem". We're all talking about collaboration, but we're actually discussing different parts of the animal. Some people are referring to technology when they talk about collaboration, others are looking at the "collaborative culture" within organisations, ...
KM Approaches and Tools – A Guidebook
A little while back, Straits Knowledge published their KM Method Cards. These provide a handy at-a-glance resource for knowledge managers and business people, and they can be used in many different ways (see my earlier review for more). Patrick Lambe and Edgar Tan have now built on this foundation, ...
Tips on collecting data for social network analysis (SNA)
James Dellow has shared some tips on collecting data for social network analysis (SNA). To quote: Just as brief overview, Social Network Analysis (SNA) is a tool that provides a technique for analysing informal networks. SNA is an interesting Knowledge Management (KM) "technology" since it provides one of the few ...
Justifying your knowledge management programme
Matt Moore has written a whitepaper on justifying your knowledge management programme. To quote: If you are running a knowledge management programme then you know that you do good work. Whether it is involves communities of practice, learning from projects and operational activities, or documenting organisation knowledge in a myriad ...
Rendering knowledge
Dave Snowden has expanded his three rules of knowledge management to become seven principles. To quote: We only know what we know when we need to know it. Human knowledge is deeply contextual and requires stimulus for recall. Unlike computers we do not have a list-all function. Small verbal or ...
Easy Pickings
Patrick Lambe writes about the dangers of pursuing low-hanging fruit, and outlines his "REACH" planning model. To quote: Mary sums up brilliantly: “Collecting low-hanging fruit is a knowledge management tactic NOT a legitimate strategy. Strategy sets your goals and gives you a reason for the projects you undertake and the methods ...
