Managing and improving an intranet is no small task, but it is still only half the story. Even before new features go live, there needs to be extensive change management, communications and support. This support must encompass content owners and authors, who are confronted by a new site structure and the requirement to deliver better [...]
Categorised under: Content management, Intranets
Also tagged: authoring, governance, government, Intranets, publishing, support, training