Patrick C. Walsh has written an extensive article on conducting contextual inquiry for an intranet. To quote: Its motivating simply because you get to meet your users face to face. When I think of a change in design or when problems are reported I don’t think of my users as ...
Column Two
News and opinion on all things intranet & CM
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Posts by category
- Announcements
- Book & product reviews
- Collaboration
- Conferences & presentations
- Content management
- Design & usability guidelines
- Document & records management
- E-learning
- Enterprise 2.0
- Future intranet
- Information architecture
- Information management
- Interface design
- intranet innovation awards
- Intranet Leadership Forum
- Intranets
- James' articles
- Knowledge management
- Metrics & ROI
- Mobile
- Photos
- Search tools
- SharePoint
- Usability & user-centered design
- Web development
- Weblogs
- XML
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Tag cloud
authoring awards blogs book branding business case business cases case studies cms Collaboration communication communications communities of practice conference content Content management content management systems content migration culture design ecm enterprise Enterprise 2.0 evaluation future governance homepages Information architecture Information management innovation integration intranet 2.0 intranet innovation awards Intranet Leadership Forum Intranets2011 intranet teams Knowledge management marketing metadata metrics mobile mobile devices needs analysis news personalisation Photos planning podcast publishing records management redesign search selection SharePoint social intranets social media social networking social software social tools staff directories strategy training twitter usability usability testing user-centred design user experience user research video web 2.0 websites wikis workshop workshops
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