Following on from Rebecca Rodger's article Helping intranet authors write quality content that was published yesterday, it's worth highlighting that Rebecca runs in-house "writing for the intranet" courses throughout Australia. Writing for the intranet Good quality intranet content is integral to the success of an intranet. These full day hands-on writing ...
Articles tagged: content
Helping intranet authors write quality content
p>One of the keys to a successful intranet is high quality, well written content, making it both useful and usable. Writing for the online medium is different from writing for paper. Staff typically scan a web page to determine if the information is relevant to them, and content has to ...
How to get quality intranet content
Mark Morrell writes about how to get quality content on intranets. To quote: We have a tool which checks content every day and informs publishers 4 weeks before the review date expires to review and update or remove the content. Failure to do this results in the content being ...
Structuring three types of content
The fundamental goal of developing a new structure for an intranet is to produce something that works well for staff. As discussed in the earlier article Escaping the organisation chart on your intranet, this often means getting away from a navigation structure that mirrors content ownership. Experience has shown that ...
Try a self-managed intranet
Mark Morrell has written about following a decentralised publishing model for intranets. To quote: So who is responsible for publishing, reviewing, updating and removing content? “You!” is the answer to any publisher in BT. There is NO central publishing team to do this on behalf of anyone.
Cleaning up intranet content
I'm speaking today at a number of conferences in Copenhagen, Denmark. In a break, I heard a great story from one of the participants about their experiences with cleaning up content. The organisation is a well-known global business (hint: open up your fridge and you'll find one of their products!). They ...
Training publishers to understand intranet standards
Mark Morrell outlines the training for intranet publishers that BT mandates. To quote: All publishers of formal content in BT must do the basic training courses before they can publish formal content on our intranet. Each course takes about 30 minutes to complete on-line and should be repeated every ...
All intranet content is not the same
Mark Morrell has written about the different content types at BT. To quote: Content on the BT Intranet is divided into four different types, to enable information to be managed appropriately and allow users to separate fact from comment. A fifth category covers services, which are online processes where ...
What intranet content should be in PDF format?
The typical corporate intranet will consist of a mix of HTML-based web pages and a variety of PDF-based content available for download. PDFs can be derived from word processing documents, a document management system and/or similar software. It's not uncommon for an intranet to house thousands of PDFs alongside its ...
Five intranet publishing models
Intranets can grow to be thousands, tens of thousands or millions of pages in size. With content as far as the eye can see, the challenge is to keep it up to date, accurate and useful. Sitting behind this huge volume of content are a wide range of approaches to creating ...
New book: What every intranet team should know
This blog has been a bit quiet over the last few months due to some hard work on two seriously exciting projects. The first is a new book, released today. Over the last eight years, we've published 200+ articles covering every aspect ...
Toward content quality
Colleen Jones has written an article on content quality, providing a simple but effective checklist. To quote: How do we know whether content is any good? This simple question does not have a simple answer. Yet, I think having a good answer would help us show our employers and clients ...
Getting content on the corporate intranet
Simon Goh has written a post on getting content on the corporate intranet. To quote: When we have an intranet that is dominated by the intranet team, content just don't seem to come in. The central team then seemed to live in a deep well, having minimum insights on the ...
Content value analysis for intranets part 2 – a methodology
Patrick Walsh has outlined a methodology for a content value analysis of intranets. To quote: You will also need to record each page visited and the details of the assessment (I’m putting together a form that I am intending to use myself, if you want a copy please post a ...
Content value analysis for intranets
Patrick Walsh introduces the idea of content value analysis for intranets. To quote: Sampling would have to represent a fair percentage of the content and samples would have to be taken from several areas of a site or sub-site. Areas must be selected without bias. In an intranet with 1,000 ...
