Step Two Designs

Content is at the heart of all intranets. Pages, documents, and files populate the architecture with varying degrees of elegance and are managed under different authoring and publishing regimes. Over time, an organic process somewhere between glacial and viral overtakes the well designed structures (assuming they were there to begin with) and starts to clog [...]

Categorised under: Content management, Intranets

Also tagged: content, content audit, content inventory, Content management, Intranets

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In an ideal world, every staff member would be able to access the intranet regardless of role, location or disability. In reality, many staff do not have access to the intranet and accessibility needs are rarely thought about, let alone acted on. However, worldwide legislative changes to create equality in web sites are having a [...]

Categorised under: Content management, Intranets, Usability & user-centered design

Also tagged: accessibility, authoring, content, Intranets, usability

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We have written a number of articles on how to improve intranet content including Improving intranet content and Helping intranet authors write quality content. Most of these activities focus on intranet teams and authors. This article focuses on items that should be considered when selecting or implementing a content management system (CMS). For those that [...]

Categorised under: Content management, Intranets

Also tagged: content, Content management, content management systems, content quality, Intranets

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As one of the five key purposes of an intranet, content is too often left out of the equation when redesigning or improving the intranet. To be of any real use, intranet content must be good content, not just poorly written materials brought together in a single location. As stated in What every intranet team [...]

Categorised under: Content management, Intranets

Also tagged: authoring, content, content quality, governance, Intranets, publishing

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Quality content is key to the success of any intranet, making it both useful and usable. To achieve this, intranet teams must ensure intranet authors have the right tools, training and support to make this happen. As one of many author resources, a simple checklist for quality content should be provided on the intranet. This [...]

Categorised under: Content management, Intranets

Also tagged: authoring, content, governance, Intranets, publishing

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