Step Two Designs

Content is at the heart of all intranets. Pages, documents, and files populate the architecture with varying degrees of elegance and are managed under different authoring and publishing regimes. Over time, an organic process somewhere between glacial and viral overtakes the well designed structures (assuming they were there to begin with) and starts to clog [...]

Categorised under: Content management, Intranets

Also tagged: content, content audit, content inventory, Content management, Intranets

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We have written a number of articles on how to improve intranet content including Improving intranet content and Helping intranet authors write quality content. Most of these activities focus on intranet teams and authors. This article focuses on items that should be considered when selecting or implementing a content management system (CMS). For those that [...]

Categorised under: Content management, Intranets

Also tagged: content, Content management, content management systems, content quality, Intranets

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When it comes to intranets (and information management in general), there is always a temptation to put in place simplistic rules, or to pursue simplistic strategies. Facing a complex situation? “Just do this.” The problem is, not only do these simplistic approaches not work, they often make the situation worse. A few examples: 1. Let’s [...]

Categorised under: Content management, Information management, Intranets

Also tagged: Content management, document management, governance, Information management, Intranets, rules, three clicks

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David Hobbs has just released a wonderful new resource, the Web Site Migration Handbook. To quote: Consider the many factors of a successful CMS migration, including: Migration Steps: Vision, Plan, Pilot, Implement, and Maintain Implementation Plan: Staffing, Detailed Content Migration Plan, Tracking Metrics, and Project Schedule

Categorised under: Content management, Intranets

Also tagged: Content management, migration, websites

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Seth Gottleib asks: are content managers ready for personalization? To quote: It is easy to get excited by this functionality. But then you think of the difficulty your average organization has with even the basic aspects of content production and you wonder if they ready for these tools. How can you do an A/B test [...]

Categorised under: Content management

Also tagged: Content management, personalisation

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