We live in interesting times. As part of our work at Step Two, we provide ongoing advice and mentoring for intranet teams around the globe. With the financial crisis and all that goes with it, we’re seeing new challenges for intranet teams. Processes for getting business cases approved have become more uncertain and drawn-out. Many [...]
Categorised under: Intranets
Also tagged: business cases, goals, Intranets, planning, strategy, vision
About a month ago, we started an intranet mentoring engagement with a major bank. They’d been working for some time on building a business case for a major intranet redesign, and had done some good thinking around this. The demands of the complex IT-centric project approvals process, however, had meant that most of their effort [...]
Categorised under: Intranets
Also tagged: business cases, Intranets, planning, strategy
Business cases can be boring. Following a corporate template, the pre-defined gaps are filled in with standard text, and the document goes to whatever committee has to sign it off. Before jumping straight into this, intranet teams can benefit from stepping back to look at the many ways a business case can be created and [...]
Categorised under: Intranets, Metrics & ROI
Also tagged: business cases, Intranets, storytelling, strategy
A few weeks ago we ran an intranet strategy workshop for a major bank, helping them to identify approaches for their upcoming business case. Now we’ve been saying for a long time that strong business cases align closely with top-level organisational and strategic priorities. Beyond just “making information findable” or “creating a trusted source of [...]
Categorised under: Intranets
Also tagged: business cases, Intranets, strategy
For many intranet teams, funding and resourcing is incredibly tight. The intranet is often a poor cousin to an organisation’s public website, and its worth to the organisation is rarely demonstrated well. Intranet teams also rarely have direct lines of communication to senior management who, as infrequent users of the site, have little understanding of [...]
Categorised under: Intranets
Also tagged: business cases, examples, Intranets, storytelling