Mark Tilbury explains why his intranet doesn't use workflow. To quote: Content comes in different shapes and context. Some needs 'locking-down', other content is 'open', while elements develop as it is pushed, modified and enhanced. There is not a 'one solution' fits all process flow within each stream, nor within ...
Articles tagged: authoring
The myth of the occasional CMS user
Seth Gottlieb challenges the idea of the occasional CMS user when rolling out a new solution. To quote: Often, one of the big justifications for a CMS is removing the webmaster bottleneck and delegating content entry to the people who have the information. The implicit assumption is that everyone wants ...
How to empower authors
In most organisations authors are vital to the effectiveness of the intranet. Despite this, authors are often given the task of updating content with little or no thought to their skills, suitability or desire. Intranet teams generally have little influence over who becomes an author. As intranets mature and become ...
Do you really need in-context content editing?
Apoorv Durga asks: do you really need in-context content editing? To quote: Many Web CMS products tout "in-context," wiki-like content editing as an important feature or enhancement. In-context means letting contributors create or edit content from within the context of the site, without actually having to retrieve a content item ...
7 principles for decentralized publishing
Jane McConnell has published 7 principles for decentralized publishing. To quote: Define the level according to the "natural business role". Publishing on the intranet must be part of normal business procedures. Whoever is responsible for the accuracy of a specific content should also be responsible for that content on the ...
Training intranet editors: What works?
Janus Boye explores options for training intranet editors. To quote: It can be a real challenge to properly staff properly to use and contribute to an intranet, particularly if struggling with a lack of management support at all levels. Your intranet can’t succeed without trained colleagues that actively contribute. So ...
Training publishers to understand intranet standards
Mark Morrell outlines the training for intranet publishers that BT mandates. To quote: All publishers of formal content in BT must do the basic training courses before they can publish formal content on our intranet. Each course takes about 30 minutes to complete on-line and should be repeated every ...
Five intranet publishing models
Intranets can grow to be thousands, tens of thousands or millions of pages in size. With content as far as the eye can see, the challenge is to keep it up to date, accurate and useful. Sitting behind this huge volume of content are a wide range of approaches to creating ...
Five intranet publishing models
I'm doing a lot of writing about authoring and publishing on intranets at present. As part of this, I've outlined five fundamental basic models. Sketching these in outline form: fully centralised publishing decentralised publishing publishing with review federated publishing end-user content contribution In a little more detail: 1. Fully centralised publishing A central intranet team is established, which ...
Intranets were never meant to be so centralised
Intranets were first created as a hobby project in most organisations, meeting some small need or targeting one group of staff. The potential benefits were quickly recognised, and intranets spread throughout their organisations in an organic way. Before long, intranets consisted of thousands or tens of thousands of pages, published ...
