Stop calling it usability testing
Categorised under: Usability & user-centered design
Patrick Kennedy writes about the confusion surrounding usability testing. To quote:
The term “usability testing” often gets misconstrued by technical types, project managers and business analysts. It gets turned into a stale, rigid, bureaucratic affair. The old “unit, integration, system” mantra. It’s done as a matter of course, at the end of the gantt chart, to tick a box. That’s pointless.
Tags: usability, usability testing
James Robertson is the Managing Director of 