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	<title>Comments on: Staff directories benefit from cross-linking</title>
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	<description>News and opinion on all things intranet &#38; CM</description>
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		<title>By: Samuel</title>
		<link>http://www.steptwo.com.au/columntwo/staff-directories-benefit-from-cross-linking/comment-page-1/#comment-159</link>
		<dc:creator>Samuel</dc:creator>
		<pubDate>Thu, 25 Sep 2008 10:16:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.steptwo.com.au/columntwo/?p=2872#comment-159</guid>
		<description>Sorry for the slow response... Yes, we rolled it out in our company and it was a big success. It died away when we rolled out our new intranet. But we&#039;re looking into reintroducing it soon.
I work for a large company that engineers, manufactures and sells copier/printer/scanners. Email me and I&#039;ll tell you more!</description>
		<content:encoded><![CDATA[<p>Sorry for the slow response&#8230; Yes, we rolled it out in our company and it was a big success. It died away when we rolled out our new intranet. But we&#8217;re looking into reintroducing it soon.<br />
I work for a large company that engineers, manufactures and sells copier/printer/scanners. Email me and I&#8217;ll tell you more!</p>
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		<title>By: James Robertson</title>
		<link>http://www.steptwo.com.au/columntwo/staff-directories-benefit-from-cross-linking/comment-page-1/#comment-125</link>
		<dc:creator>James Robertson</dc:creator>
		<pubDate>Wed, 17 Sep 2008 16:09:01 +0000</pubDate>
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		<description>Have you had widespread use of the &quot;expertise&quot; functionality? If so, what kind of organisation do you work for?

(I ask, because it is hard to find examples where expertise directories have succeeded, and we would often recommend against them for that reason.)</description>
		<content:encoded><![CDATA[<p>Have you had widespread use of the &#8220;expertise&#8221; functionality? If so, what kind of organisation do you work for?</p>
<p>(I ask, because it is hard to find examples where expertise directories have succeeded, and we would often recommend against them for that reason.)</p>
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		<title>By: Samuel</title>
		<link>http://www.steptwo.com.au/columntwo/staff-directories-benefit-from-cross-linking/comment-page-1/#comment-124</link>
		<dc:creator>Samuel</dc:creator>
		<pubDate>Tue, 16 Sep 2008 10:41:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.steptwo.com.au/columntwo/?p=2872#comment-124</guid>
		<description>Great post. I completely agree with you. We saw this in our old people directory too. Regrettably it was replaced by a less-linked one. We&#039;re working on getting the more cross-linked people directory back. Another example of cross-linking is &#039;people &gt; expertise&#039;. We added that in our old version too. That gave very interesting results. This can also be extended outside the company. The internal directory then  becomes CRM-ish too.</description>
		<content:encoded><![CDATA[<p>Great post. I completely agree with you. We saw this in our old people directory too. Regrettably it was replaced by a less-linked one. We&#8217;re working on getting the more cross-linked people directory back. Another example of cross-linking is &#8216;people &gt; expertise&#8217;. We added that in our old version too. That gave very interesting results. This can also be extended outside the company. The internal directory then  becomes CRM-ish too.</p>
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