http://www.steptwo.com.au/columntwo/some-testing-is-better-than-none/ News and opinion on all things intranet & CM Mon, 15 Mar 2010 21:52:59 +0000 http://wordpress.org/?v=2.9.1 hourly 1 http://www.steptwo.com.au/columntwo/some-testing-is-better-than-none/comment-page-1/#comment-1464 James Robertson Mon, 09 Nov 2009 03:12:19 +0000 http://www.steptwo.com.au/columntwo/?p=3853#comment-1464 Yes, agree completely about the limits of polls/surveys as a form of research. We don't use the at all, and would only recommend them as a measure of satisfaction... Yes, agree completely about the limits of polls/surveys as a form of research. We don’t use the at all, and would only recommend them as a measure of satisfaction…

]]> http://www.steptwo.com.au/columntwo/some-testing-is-better-than-none/comment-page-1/#comment-1462 mark tilbury Sun, 08 Nov 2009 20:46:51 +0000 http://www.steptwo.com.au/columntwo/?p=3853#comment-1462 Our original requirement gathering process for redesigns always included a mixture of online polling, face-to-face interviewing and telephone interviewing. Without a doubt the face-to-face and telephone discussions always provided far more accurate data, in terms of community needs, than online polls. We've now dropped online polling from the process - its far to easy for users to make comments which don't add value Our original requirement gathering process for redesigns always included a mixture of online polling, face-to-face interviewing and telephone interviewing. Without a doubt the face-to-face and telephone discussions always provided far more accurate data, in terms of community needs, than online polls. We’ve now dropped online polling from the process – its far to easy for users to make comments which don’t add value

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