So you want to be a user researcher?
Categorised under: Usability & user-centered design
Patrick Kennedy provides a useful introduction on learning user research techniques. To quote:
While I teach whole workshops on the subject of user research, in essence it really is very simple. User research is about understanding an audience; what they need, what they want, what they think, how they interact with other people, information and information systems such as websites. And perhaps most importantly, for all of the above, it’s about why.
Tags: user research
James Robertson is the Managing Director of 