Categorised under: Intranets
Dorje McKinnon has posted about role titles in staff directories. To quote:
Today one of the people I follow on Twitter asked the following question.
@ChristySeason Asking all #intranet tweeps: Does your company publish employees’ titles on your employee directory/look up/phone book?
(It’s a short post, but screenshots are always valuable.)
Tags: Intranets, staff directories
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James Robertson is the Managing Director of Step Two Designs, the global thought leaders on intranets, headquartered in Sydney, Australia. James is the author of What every intranet team should know and Designing intranets: creating sites that work. He has keynoted conferences around the globe. (Email James or follow him on Twitter: @s2d_jamesr)
2 Comments:
We launched our new intranet in January with an associate directory that included function but not title. Within the first month, I had multiple requests from throughout the organization for titles. Requests proved the value of the intranet-based associate directory and all the requestors had sound business reasons to overcome HR’s original reluctance to include titles. Nothing like a ground swell of support to get changes made.
@Pam, great example! Titles can often be an important thing in the business culture, and will always be a useful indicator of “who someone is” and “where they fit”. What was HR concerned about in the first place?