Rendering knowledge

Written by James Robertson, published October 13, 2008

Categorised under: Knowledge management

Dave Snowden has expanded his three rules of knowledge management to become seven principles. To quote:

We only know what we know when we need to know it. Human knowledge is deeply contextual and requires stimulus for recall. Unlike computers we do not have a list-all function. Small verbal or nonverbal clues can provide those ah-ha moments when a memory or series of memories are suddenly recalled, in context to enable us to act. When we sleep on things we are engaged in a complex organic form of knowledge recall and creation; in contrast a computer would need to be rebooted.

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