Records management: specifications, certifications, and compliance
Categorised under: Document & records management
Priscilla Emery has published an article (actually an excerpt) that discusses records management certifications, and their relevance when selecting a product. To quote:
Some people co-equate specifications and certifications, but in fact, certifications go beyond defining a standard or set of specifications. Certification bodies use specifications as a set of criteria for testing and qualifying vendors and other parties as compliant with the set of defined specifications. Certification implies both a rigorous set of specifications together with a rigorous testing procedure and set process for demonstrating a product’s worthiness to be certified.
Many buyers prefer to acquire certified products because it means that the software has been tested against a baseline set of specifications to be worthy of further review. It tends to aid in the evaluation process when software has gone through some hoops to get a “nod” by non-partisan and reputable agencies or authorities.

James Robertson is the Managing Director of