People finder: searching without logic?
Categorised under: Intranets
Vivek Deshmukh has written an article about improving search in staff directories. To quote:
Our intranet provides many applications that have a people finder feature to help staff find each other. The goal in using this feature varies depending on the application and situation. For example, people may want to find a staff to book a meeting or add them to a project team. Whatever the goal, a simple text input field and a Find button are enough to provide the sought-after results. But again and again I have heard complaints about not being able to effectively find colleagues using this feature.
James Robertson is the Managing Director of 