Comms and technology: facing the future together

By: James Robertson Posted: June 1, 2012

The nature of internal communications and intranets is changing greatly. While new technology offers exciting new possibilities for comms teams, it does put a spotlight on the age-old divide between …

Hiring the best intranet people

By: James Robertson Posted: May 29, 2012

A popular corporate refrain is ‘our people are our greatest asset’, and for most organisations this is true. However, this is not the same thing as ‘we have the best …

Plan for BYOD

By: James Robertson Posted: May 29, 2012

Historically, bigger organisations provided staff with a corporate phone, often a BlackBerry or equivalent. Generally several generations behind the best of consumer devices, these phones were great for basic connectivity …

Phew! Intranets2012 — the biggest intranet conference in the southern hemisphere — has come to a close. And what an event it was! While participants loved the first year, we …

A year in the Intranet Leadership Forum

By: James Robertson Posted: May 10, 2012

We are all under the pump these days to do more with less. Intranets are an integral part of successful organisations and are starting to get recognised more and more. …

Diagram created by Giant Ant For many years now, we’ve highlighted the importance of understanding staff needs when designing or redesigning an intranet. This needs to be structured research (as …

Selecting enterprise social network software

By: James Robertson Posted: April 30, 2012

Intranets have been going ‘social’ for some time now, first with lightweight aspects such as commenting on news articles, then with more embedded functionality such as blogs, wikis and document …

Planning a successful intranet project

By: James Robertson Posted: April 30, 2012

All successful projects need a good project manager and, just as importantly, a comprehensive project plan. Intranet re-designs are no exception. No matter how small or large the project, a …

Presentation: The enterprise mobility revolution

By: James Robertson Posted: April 25, 2012

I was great today to give a presentation on enterprise mobility at the UX Immersion conference in Portland, Oregon. This explored mobile topics, in the context of meeting staff and …

Sketching mobile designs with Rachel Hinman

By: James Robertson Posted: April 25, 2012

I was lucky enough to sit in on Rachel Hinman’s workshop on the first day of the UX Immersion conference in Portland, Oregon. Rachel is based in Nokia’s research lab, …