KM Approaches and Tools – A Guidebook
Categorised under: Knowledge management
A little while back, Straits Knowledge published their KM Method Cards. These provide a handy at-a-glance resource for knowledge managers and business people, and they can be used in many different ways (see my earlier review for more).
Patrick Lambe and Edgar Tan have now built on this foundation, releasing a new resource: KM Approaches and Tools – A Guidebook. This 134-page volume provides a how-to guide on 24 of the key knowledge management techniques, including:
- after action review
- decision games
- most significant change
- peer assist
- pre-mortem
- world cafe
(Just a few of the techniques covered.)
For each technique, practical step-by-step information is provided, explaining how the techniques works, when to use it, and what benefits will be gained. Templates and further resources are provided to further support the practitioner.
The value of this guidebook cannot be overstated. Too often, the potential benefits of knowledge management are lost under a sea of theory and jargon, making it hard for business people to put the techniques into practice. In their typical style, the Straits Knowledge team cut through all this, providing a no-nonsence description of KM techniques that is perhaps the clearest ever published.
If you have an interest in knowledge management, this is a great place to start, and a wonderful jumping off point for further learning. Highly recommended.
Tags: Knowledge management
James Robertson is the Managing Director of 