JetBlue’s test group helps enterprise wiki adoption
Categorised under: Collaboration, Enterprise 2.0, Intranets, Knowledge management
Stewart Mader writes about a case study of wiki use in JetBlue. To quote:
The software selected provided a vehicle for JetBlue faculty to talk to one another, not just about process improvements in learning & development, but also to share photos from family vacations, weddings and birthdays. The thinking behind this choice was that as the faculty got to know one another better as individuals, they would more easily share lessons and best practices as professionals.
(I love the use of video to share details of these types of case studies, definitely makes them much more engaging.)
Tags: Collaboration, Enterprise 2.0, wikis
James Robertson is the Managing Director of 