Intranet strategy: planning a successful intranet

Written by James Robertson, published March 11, 2009

Categorised under: Intranets

Toby Ward talks about the importance of having an intranet strategy. To quote:

A strategy has definition, is well documented and shared by all stakeholders, and has key performance indicators (KPIs) or metrics. The strategy provides direction for executable actions (in the context of this article, we will treat strategy as synonymous with plan, though a strategy in the broader definition might contain many plans). For an intranet, a typical strategy would include the following elements

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