Gold winner: NYK Group (UK)
Categorised under: Intranets, intranet innovation awards
NYK's wiki News Room provided a cost-effective, global and user-friendly solution to sharing and distributing Group news. Screenshot courtesy of NYK.
Post 7 of 10 in a series of blog posts giving more insight into this year’s Intranet Innovation Award winners.
NYK’s business is global shipping and it’s one of the world’s leading transportation companies with over 770 shipping vessels.
The NYK News Room is wiki-based, and thus multi-faceted in its content, subscription options and viewing opportunities. It provides numerous improvements over the existing information service used by NYK, and is cheaper and has a far more extensive ‘reach’ to employees.
There were two key drivers for developing the News Room. The first was that NYK staff needed to share and manage key market information in real time. This included competitors, customers, the markets and internal news from a disparate Group of 100 different European companies.
The second driver was that Group Communications were tasked with cutting costs and needed to reduce the number of subscriptions by staff to industry news services. These cost up to £400 per person and gave them access to online news releases.
Any solution to these problems also had to be low cost, so the NYK team looked to build on their corporate wiki, which had been going for over a year.
Creating a separate news area, and replacing individual news licenses with a business-wide digital news licence, while developing a range of subscription and contribution methods for employees, led to:
- improved business intelligence
- efficiency in news delivery
- cost savings
As with many other winners, the identification of a problem and a smartly-designed solution are the key traits with NYK’s entry.
(For full details of this Award-winning entry, obtain a copy of the 198-page Intranet Innovations 2009 report.)
Tags: intranet innovation awards, Intranets, wikis
James Robertson is the Managing Director of 