Building upon the ubiquitous access I see a hugely important next phase as enterprise search & information integration.

What I really mean is, enterprise search that brings together structured and un-structured data. Newer enterprise search offerings sit on top of existing varied applications & data stores and bring information together into one view. They provide real time updates and information on trending topics.

Imagine you need updated info about a specific client for an upcoming meeting so you do a search and see all recent discussions about the client from Yammer, email & discussion forums, recent changes or updates to the client’s account information in the CRM, news items about the client that may have been posted, etc. You see who’s responsible for all the new bytes of data so you can follow up for more info.

I think that ubiquitous access will go hand-in-hand with “search,” which really means integrated information views with usable data presentation. And both need to be built upon social software that links all information to the people who provide it.