Enterprise social Software technology
Categorised under: Enterprise 2.0
Tony Byrne has written about enterprise social software, from an analyst perspective. To quote:
While agreement around the core concepts of “social software” has remained elusive, the underlying phenomenon is quite real. To date, industry analysts have quite properly focused on the cultural and organizational aspects of social software technologies (blogs, wikis, tag clouds and such) in the enterprise. “The sociology is more important than the technology,” you often hear, and I couldn’t agree more.
But the technology still matters, and it turns out that social software tools differ substantially in functionality, maturity, approach and support. Moreover, social software applications have raised concerns in the enterprise: around privacy, security, intellectual property (IP) protection and compliance. IT managers also face more prosaic but equally important considerations of reliability, scalability and sustainability of the software and vendors alike. So let’s look a bit more closely at what constitutes social software.
James Robertson is the Managing Director of 