Employee social networking at Sabre

Written by , published September 1st, 2008

Categorised under: Enterprise 2.0, Intranets

Toby Ward has published a case study on employee social networking at Sabre. To quote:

The results have been spectacular: 60% of questions are answered within one hour (one hour!); each question receives an average of 9 responses (9 responses!). The system has already led to more than $150,000 in immediate, direct savings for the company, with much greater benefits not yet measured.

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  1. By The Knowledge Blog » Blog Archive » New KM Links on September 7, 2008 at 10:07 am

    [...] past few weeks. From among the current set of links, I think one of the most interesting is “Employee Social Networking at Sabre,” which highlights Toby Ward’s case study on Sabre’s unique employee [...]

  2. [...] to James Robertson of Column Two and Step Two Designs for pointing out this article: Employee social networking at Sabre [...]