Employee social networking at Sabre
Categorised under: Enterprise 2.0, Intranets
Toby Ward has published a case study on employee social networking at Sabre. To quote:
The results have been spectacular: 60% of questions are answered within one hour (one hour!); each question receives an average of 9 responses (9 responses!). The system has already led to more than $150,000 in immediate, direct savings for the company, with much greater benefits not yet measured.
Tags: case study, Enterprise 2.0, Intranets, social networking

James Robertson is the Managing Director of
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[...] past few weeks. From among the current set of links, I think one of the most interesting is “Employee Social Networking at Sabre,” which highlights Toby Ward’s case study on Sabre’s unique employee [...]
[...] to James Robertson of Column Two and Step Two Designs for pointing out this article: Employee social networking at Sabre [...]