Filed under: Intranets
Employee engagement continues to be a hot topic, and little wonder. Conservative estimates suggest that small increments in employee engagement levels bring very tangible benefits through increased productivity and reduced turnover. A 5 per cent increase in engagement is estimated to bring increased revenue and reduced costs of about 10 per cent of an employee’s salary. This comes to thousands of dollars per employee, per year.
Other less tangible but no less important benefits include increased safety, lower absenteeism, reduced fraud and pilfering, increased customer experience and loyalty, and more innovation.
Engagement surveys and intranets
Billions of dollars are spent assessing employee engagement annually with many intranet initiatives being driven by the need to improve low results received on these questionnaires.
However, without understanding the clear linkages between the engagement levers and what the intranet offers, the results can be very hit and miss.
Dr Peter Langford and his team at Voice Project (www.voiceproject.com.au) have conducted rigorous research on employee engagement which underpins the surveys they use. This research provides a basis for explaining what engagement is, describing the levers that drive engagement within organisations and exploring how the intranet can be used to work alongside other initiatives to help enhance employee engagement.
[December article by Stephen Byrne, read the full article]