Doing KM one person at a time

Written by James Robertson, published January 14, 2008

Categorised under: Knowledge management

Patrick Lambe writes about a fascinating approach of doing KM one person at a time. To quote:

Yesterday, for the first time in my KM consulting career I did something that I had not had the chance to do before. My colleague Paolina and I held a “clinic” at our client’s office; people were invited to come talk to us to figure out how they could apply knowledge sharing tools and techniques in their project or work area (this organisation has put some people through a programme which equips them with a suite of knowledge sharing techniques). This is not the usual high-level stuff that we do with clients, eg, KM strategy and roadmap development, but for some reason it felt very satisfying.