Creating MyHomepage at DSTA
Categorised under: Intranets
In many organisations, the implementation of social and collaborative tools is supplementing and extending existing knowledge management (KM) initiatives. In this case study, the KM team from the Defence Science & Technology Agency (DSTA) in Singapore, describes the implementation of ‘MyHomepage’.
A new feature of the revamped staff directory, this is designed to enable better communication, dialogue and expertise sharing between employees.
A networked organisation
One of DSTA’s strategies is to sustain and increase its multi-disciplinary expertise in defence science and technology. This includes building up new capabilities and encouraging staff to take ownership of their learning and competency development.
As part of an organisational transformation, an Organisation Capability Directorate (OCD) was set up in 2006. The OCD consists of eight competency communities (CCs), which are grouped by technical disciplines and competencies. Every staff member belongs to a CC, which is the ‘home base’ for competency development and career management.
Staff will be assigned to projects that are undertaken by operating units across DSTA, according to job and competency needs.
To enable staff to connect easily to the community they belong to, the KM team worked with the respective CC heads and CC knowledge managers to develop and nurture each CC as a vibrant community, where information and knowledge is shared and exchanged spontaneously and continuously through online and face-to-face interactions.
To build on the communities, a key strategic initiative was to revamp the DSTA staff directory and give users a profile-style page.
[March KM Column written by Kok Chuan Ng, read the full article]