Changing an intranet from ‘talk at’ to ‘talk with’

Written by James Robertson, published August 19, 2008

Categorised under: Intranets

Craig Thomler writes about changing an intranet from ‘talk at’ to ‘talk with’. To quote:

Our latest initiative in this area has been to add a page rating/feedback system, which allows any staff member, on most pages of our intranet, to tell us whether the contents met their needs fully, partially or not at all.

They can then leave feedback as to why the content didn’t meet their needs, to allow the content owner to consider and reassess the page and make any necessary changes.