As I've mentioned before, we established our internal blogging in Step Two about 4 1/2 years ago. As the most prolific internal blogger, I've now posted 2,500 entries, all with the goal of "sharing awareness". As a knowledge management strategy, it's been very successful, with every team member consistently posting ...
Blog category: Weblogs
January 3, 2006 by James Robertson
Your blog, your name
Regular readers would be aware that a lot of my posts are links to interesting articles, resources, and commonly, blog posts. I confess: I do this primarily for my own benefit, so I can find these resources again later when I need them. I hope these posts are also of ...
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December 18, 2005 by James Robertson
Structured blogging - enterprise only?
Frank Gilbane has written an brief article on structured blogging, a term I confess I hadn't heard before. To quote: Structured blogging activity has accelerated, and has reached the important milestone where there is debate about whether it will amount to anything. If you are not familiar with structured blogging, ...
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December 15, 2005 by James Robertson
IBM employees play with podcasting
Stacy Cowley has written an article on the use of podcasting on IBM's intranet, as an internal communications medium. To quote: In August, IBM made its first official foray into podcasting by launching a series of programs called "IBM and the Future of...," featuring its scientists and other staffers discussing ...
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October 21, 2005 by James Robertson
McDonald’s dips toe In blogging waters
Kevin Newcomb reports on McDonald's piloting of corporate blogging (within the organisation). To quote: While the McDonald's Corporation has not jumped headfirst into blogging, it certainly is further along the path of acceptance than many companies of its size. Last week, the company began an internal program that introduced corporate blogs, ...
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October 18, 2005 by James Robertson
Weblog usability: the top ten design mistakes
Jakob Nielsen has written an article on the usability of weblogs, providing some guidelines on better practices. To quote: Descriptive headlines are especially important for representing your weblog in search engines, newsfeeds (RSS), and other external environments. In those contexts, users often see only the headline and use it to ...
September 29, 2005 by James Robertson
Comprehensive guide to a professional blog site
Michael K. Bergman has written a guide to professional blogging. To quote: This Guide is the result of 350 hrs of learning and experimentation to test the boundaries of blog functionality, scope and capabilities. I myself began this process as a total newbie about six months ago -- which likely ...
June 16, 2005 by James Robertson
Now 3,600 internal blogs at IBM
Neville Hobson has posted a blog entry indicating that there are now 3,600 internal blogs at IBM. To quote: Through the central blog dashboard at the intranet W3, IBMers now can find more than 3,600 blogs written by their co-workers. As of June 13 there were 3,612 internal blogs with ...
September 30, 2004 by James Robertson
Blogging style: The basic posting formats
Amy Gahran has written an excellent series of articles exploring common blogging styles. She identifies seven basic blog posting formats: Link-only Link blurb Brief remark List Short article Long article Series postings [Thanks to Bill Ives.]
September 30, 2004 by James Robertson
Weblogs as an online community management tool
Lee LeFever has written a blog entry on weblogs as an online community management tool. To quote: Aside from participation in discussions, the community manager often needs a consistent and accessible place to have an independent voice to relate community news and information. Below you will see how a weblog ...
August 7, 2004 by James Robertson
Blogs + Egos = Learning?
Lou Rosenfeld has written a blog entry on studying the blogosphere, all very interesting. To quote: We rambled on about how much fun it would be to observe patterns in the use of comments, classification, cross-linking between entries, aggregation, and so on. We brainstormed a few metrics that could be ...
June 8, 2004 by James Robertson
How to use weblogs to create engaging learning experiences
Maish Nichani has written an article on using weblogs to support learning. To quote: In conclusion, I would like to stress that the informal and engaging attributes of the weblog format can be used even in the light of tightly scheduled and highly focused training situations. The simple alternatives outlined ...
June 6, 2004 by James Robertson
Blogs and CoPs: Can blogging replace communities of practice?
A discussion on Knowledgeboard explores the relationship of blogs and communities of practice. To quote: Before the development of weblogs, "online community" tools like forums, mailing lists and bulletin boards were predominantly used for community building. Experience seems to show that weblogs are proving far more effective in creating meaningful ...
May 25, 2004 by James Robertson
Blogging behind the firewall
Chad Dickerson has written an article on InfoWorld's use of internal weblogs. To quote: Our internal use of Weblogs has greatly accelerated, and we're beginning to see more tangible benefits as we've begun to reach a critical mass of internal contributors. At the end of March, my team held an ...
May 15, 2004 by James Robertson
Legitimised theft: Distributed apprenticeship in weblog networks
Lee LeFever has blogged a reference to a recent paper published on distributed apprenticeship using weblogs. To quote: For a company employee weblogs can provide a unique opportunity to access usually invisible trails of development and flows of ideas, a window onto practice. It can serve as a learning resource ...
April 30, 2004 by James Robertson
Internal blogging
It's all very exciting. As of yesterday, all of my staff (including me) each have an internal weblog. These will be used to post small, ongoing reports of what we are up to, which clients we are working on, and what new deliverables we have created. By installing news aggregator software ...
April 27, 2004 by James Robertson
Perfect Pitch Competition winner
The results of the Perfect Pitch Competition for the best 30-second spiel on the corporate use of weblogs have been announced. To quote: And, after extensive tabulation by the men in the backroom (pictured in my last post on Saturday (spent most of the day Sunday tabulating results, checking ...
April 18, 2004 by James Robertson
Show value in K-logs to senior management
Erik van Bekkum has posted a blog entry on showing value in k-logs to senior management. To quote: I would like to take this issue and turn it into a seed question. "What would be common ways to convince management to use lightweight, social collaboration tools for knowledge management?"
April 13, 2004 by James Robertson
MT driven policies and procedures FAQ
D. Keith Robinson has published a FAQ on how he has setup the policies and procedures are of an intranet using Movable Type. To quote: I get lots of questions about the hospital
April 10, 2004 by James Robertson
Gurus v. Bloggers, Round 1
Andrei Herasimchuk of Design By Fire judges a "showdown" between the sites of the gurus versus the bloggers. To quote: I've gathered examples of web sites of a few well known -- and highly respected -- web, design, and technology Gurus, along with a few web sites of a few ...
April 8, 2004 by James Robertson
Introduction to stocks and flows (2 of 3): Weblogs, wikis and RSS
Lee LeFever continues his exploration of stocks and flows, with the second article looking at weblogs, wikis and RSS. To quote: In the first section of this series, I provided a basic introduction to the terms "stock" and "flow" in the context of online communication. In this section, I
April 1, 2004 by James Robertson
What conference organisers need to know about weblogs
Lee LeFever has posted a blog entry on weblogs and conferences. To quote: Over dinner last weekend, I had a discussion with some folks who run conferences for a software company here in Seattle. These folks were concerned about the weblogging of conferences. Their concern wasn't rooted in the fact ...
April 1, 2004 by James Robertson
The
The socialsoftwareweblog has announced a competition to create the perfect 'elevator pitch' for corporate blogging. To quote: A business executive, with whom you have been trying to arrange a meeting, is available for a condensed pitch from you on a one minute elevator ride. It is your goal to convince this ...
March 12, 2004 by James Robertson
Supporting enterprise knowledge management with weblogs: A weblog services roadmap
Michael Angeles has posted up his presentation slides and notes for his talk on knowledge management and weblogs. Should make for an interesting read...
March 7, 2004 by James Robertson
The prospect of the weblog as an information service in the corporate library
Michael Angeles writes about using a weblog in a corporate library. To quote: Amazing. After years ago suggesting that our newsletter publications could/should be written more like newspaper or magazine-style columns or weblogs, there is now an interest in looking now at the weblog model to become part of ...
February 4, 2004 by James Robertson
The role of a weblog inside an online community
Lee LeFever has written a blog entry about weblogs and online communities. To quote: I've been thinking a lot about how weblogs can be used as a part of an online community -- and I think there are some real benefits.
January 23, 2004 by James Robertson
Movable Type for policies & procedures
D. Keith Robinson has written a blog entry on using Movable Type for policies and procedures on a hospital intranet. To quote: I've had quite a few requests for details and screenshots of the hospital's new Movable Type intranet. I'm going to do my best to fulfil those requests and ...
January 17, 2004 by James Robertson
Integrating weblog aggregation data with enterprise data
Michael Angeles has created a diagram showing how to use HR data to connect people, using both weblog and enterprise systems. To quote: Specifically, how do you make aggregated data integrate with other views of enterprise information? The diagram below illustrates how employee data (HR data) can be leveraged to ...
January 13, 2004 by James Robertson
A Movable Type intranet
Keith Robinson has written a blog entry about using Movable Type to create an intranet, for a hospital. To quote: Down at the hospital we are in the process of moving a huge portion of our intranet into Movable Type -- about 90%. This includes departmental sites, informational sites, applications ...
October 23, 2003 by James Robertson
Blogs on the Google intranet
Stefanie Olsen has interviewed Evan Williams, the creator of Blogger (which has since been bought by Google). Some interesting comments in reference to blogs and the intranet: How many people blog at Google? Not sure what the count is, but I know there's a couple hundred or more. It's really interesting ...
August 28, 2003 by James Robertson
Classification and Movable Type
Tanya Rabourn has written a weblog entry on Classification and Movable Type. This is of particular interest to me, and something that I am seriously considering implementing. To quote: Two new MT plug-ins have come into being since I posted about the way I use the category field here. They ...
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August 17, 2003 by James Robertson
Faceted Movable Type
Tanya Rabourn has written a blog entry about combining Movable Type and faceted navigation, which is something that I've been idly considering for a while now. To quote: I made the decision to go with a faceted classification scheme for two reasons. The first reason is due to the limitations ...
August 16, 2003 by James Robertson
How I would implement weblog in business
Lee LeFever has written a short article on the value of weblogs to share knowledge. To quote: In retrospect- a Weblog could have been extremely valuable to me and the company. Using a Weblog, I could chronicle the daily activities, learnings, experiences and developments of the community. As the community ...
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July 31, 2003 by James Robertson
K-Log productivity: Time to find and availability
John Robb has written another weblog entry on K-log metrics (k-logs are "knowledge weblogs"). This one focuses on the time taken to find information in an organisation. To quote: An oft quoted statistic is that "knowledge workers spend 35% of their productive time searching for information, while 40% of the ...
July 30, 2003 by James Robertson
ROI calculations: K-Logs vs. traditional Intranet Portals
John Robb has written a weblog entry that compares the ROI of enterprise portals and k-logs (k-logs are weblogs used inside an organisation). In it, he finds that k-logs provide similar benefits at a fraction of the cost. What is also very interesting are the ROI figures he has obtained ...
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July 29, 2003 by James Robertson
Zempt
Just for interest, the last two entries were posted using Zempt. This is a nice multi-platform posting tool for Movable Type, that significantly improves on mucking around with the sometimes-slow web interface. So far, so good. I'll report any news (good or otherwise) as I continue using this tool.
July 2, 2003 by James Robertson
Case Study: Triple Point Technology, Inc.
News Gator has published a case study of the implementation of RSS at Triple Point, a commodity trading company. To quote: Triple Point started with a simple goal: "The idea is to free some of our content, expose it via easily searchable XML and HTML via HTTP, and reduce the ...
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June 6, 2003 by James Robertson
Clever blogs
I'm pleased to report that an article on weblogs, written by me, has appeared in the latest edition of Image and Data Manager. Titled "Clever blogs", it provides an answer to the question "what is this thing called a weblog?", and explores the potential benefit for organisations and individuals. I'll republish ...
April 29, 2003 by James Robertson
Lists in CSS
Following on from the last blog entry, Mark Newhouse explores a lot of ways of formatting lists using CSS. To quote: In this article, I'll demonstrate how to use CSS to bring unwieldy lists under control. It's time for you to tell lists how to behave, instead of letting them ...
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April 22, 2003 by James Robertson
K-Logging: Supporting KM with weblogs
Michael Angeles writes about the value of k-logs (knowledge weblogs) within an organisation, from a librarian's perspective. To quote: Web-logging software has received plenty of attention as a quick and easy way to post content to a web site. Web logs (blogs) tend to fall into two categories: personal web ...
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April 21, 2003 by James Robertson
Weblog-based content architecture for business
Dave Pollard has posted a very interesting blog entry on using weblogs in business. In it, he outlines an enterprise-wide architecture model for using weblogs as a source of intranet content (there is even a pretty diagram). To quote: As weblog tools become more powerful and flexible, open sourcing of ...
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April 10, 2003 by James Robertson
RSS Feed Reader / News Aggregators Directory
Haiko Hebig has put together an extensive list of news aggregators, broken down by operating system. Love it! [Thanks to The Shifted Librarian.]
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February 24, 2003 by James Robertson
MovableType plugins
A new website for plugins to MovableType (the weblogging software that I use) has just been released. To quote: Movable Type offers the option to create plugins for the program. These plugins allow for new external outputs, and thanks to a great group of plugin authors, we have a ...
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January 28, 2003 by James Robertson
Switching news aggregators
I've been using AmphetaDesk for a while now, but I've finally made the switch across to another system. While AmphetaDesk has many desirable features, what was crippling me was the inability to mark items as "read". When you are reading 40+ weblogs, not having the "new" items clearly marked ...
January 20, 2003 by James Robertson
What is RSS?
Mark Pilgrim (well known in the blogging community) has just written an introductory article on RSS. This walks through the various different versions of RSS, and provides XML examples. To quote: RSS is a format for syndicating news and the content of news-like sites, including major news sites like Wired, ...
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December 6, 2002 by James Robertson
Technorati
I've just come across another weblog popularity service: Technorati. This provides a good summary of who is linking to your blog, and other useful information. For a little money, you can even get an RSS feed of the same details...
October 25, 2002 by James Robertson
Ensuring valid RSS
Invalid XML in RSS feeds cause a lot of problems (this is something that I've written about before). Mark Pilgrim and Sam Ruby have now done the world a huge service by releasing a free RSS validator. This is a thing of beauty, and I can only hope that ...
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October 12, 2002 by James Robertson
Comparing weblog software
I have just come across a very handy weblog comparison site. It works like this: you pick up to five different packages to compare, and it builds you a table of features, showing which package does what. Very, very handy. [Thanks to ia/]
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October 10, 2002 by James Robertson
A historical look at RSS
Mark Pilgrim has written a very informative blog entry on the history of RSS, and how such a messy format has become so popular. To quote: The problem with that list of RSS deficiencies is that it is also a list of necessities
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September 10, 2002 by James Robertson
Law librarians as newscasters
Susannah Crego writes about the value of law librarians as a source of news. Librarians are skilled researchers, and are ideally placed to manage the selective dissemination of information that large organisations need. To quote: For example, as a librarian surfs the Web, he can instantly post information concerning newly ...
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September 9, 2002 by James Robertson
Introduction to RSS
Mark Nottingham has written an excellent introduction to RSS titled RSS Tutorial for Content Publishers and Webmasters. RSS is, if you were wondering, the syndication method that can be used to keep track of recent news, or weblog updates. To say that RSS is tremendously important is understating the case. ...
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August 29, 2002 by James Robertson
New weblog initiative
You may have noticed that I don't tend to post much on weblogs themselves (I feel it is way too "introspective"). That being said, a new initiative has caught my attention: BlogMD. This has the following aims: The guiding principle behind the BlogMD initiative is that by creating standards in ...
August 27, 2002 by James Robertson
RSS problems
I know I am not alone in having problems reading RSS feeds. Almost every day, my news aggregator (AmphetaDesk) complains about XML parsing problems in one of my news sources. This is just not good enough. It's a problem that needs to be fixed in the weblog software itself: Weblog software ...
August 26, 2002 by James Robertson
Managing employee blogs
Ray Ozzie has released a draft of the Groove policy on employee weblogs. While encouraging personal weblogs by employees is an interesting and challenging way of connecting with customers, it does potentially expose the company to additional legal liability. This draft policy presents a sensible middle ground that spells ...
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August 18, 2002 by James Robertson
Weblog aggregation tool
There's a tool that I've been quietly using for the last month to aggregate news feeds from 36 different sites. It's AmphetaDesk, and I would recommend it for anyone who doesn't already have an aggregation tool. So what does it do? Well, you copy-and-paste the URLs for the RSS feeds ...
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