December 16, 2010 by James Robertson
The adoption of internet- and web-enabled mobile devices is one of the ‘mega trends’ that will reshape many of our day-to-day tasks. Not just a consumer phenomenon, mobile devices will also have a big impact inside enterprises. As discussed in the article Elements of a mobile enterprise strategy, there are many issues and questions to [...]
Tags: Intranets, mobile, mobile devices
October 26, 2010 by James Robertson
The new generation of mobile devices are radically changing the way we access and use information. Location-aware, always-on and highly interactive, these devices are on track to replace the desktop as the default information source. While currently lagging somewhat behind the consumer world, enterprise solutions will not be exempt from these seismic changes. All organisations [...]
Tags: enterprise, Intranets, mobile, mobile devices
September 28, 2010 by James Robertson
It is often the small things that are the most contentious in a community. As a vigorous debate on the LinkedIn ‘Intranet Professionals’ group showed, "should links open in a new window?" is one such topic. While these discussions echo the policies established for public-facing websites, intranets may require very different approaches. Even on public [...]
September 15, 2010 by James Robertson
We’ve been working on this all year, so I’m pleased to be able to finally announce that Designing intranets: creating sites that work is now available for purchase globally. With four times the content of our last book, What every intranet team should know, this is the definitive textbook for intranet teams planning to design [...]
Tags: book, design, Intranets, usability, user-centred design
August 31, 2010 by James Robertson
Intranet strategies vary from 100-page formal documents to informal plans that can be conveyed verbally in a lift. Some strategies cover the coming six months, while others stretch out to encompass five-year timescales. Regardless of the scope and duration of the plans, successful strategies all build on a common narrative structure that describes: where we’ve [...]
Tags: intranet strategy, Intranets, strategy