Diagram created by Giant Ant For many years now, we've highlighted the importance of understanding staff needs when designing or redesigning an intranet. This needs to be structured research (as outlined in the article Conducting intranet needs analysis), going beyond just "asking staff ...
Blog category: Digital workplace
May 8, 2012 by James Robertson
Field research is vital when designing enterprise mobile solutions
Tags: digital workplace, enterprise, field research, mobile, needs analysis
April 30, 2012 by James Robertson
Selecting enterprise social network software
Intranets have been going 'social' for some time now, first with lightweight aspects such as commenting on news articles, then with more embedded functionality such as blogs, wikis and document co-authoring. Now, a new breed of software products are gathering momentum in the shape of enterprise social network (ESN) tools. ...
Tags: Collaboration, evaluation, Intranets, selection, social business, social intranets, social tools
April 25, 2012 by James Robertson
Presentation: The enterprise mobility revolution
I was great today to give a presentation on enterprise mobility at the UX Immersion conference in Portland, Oregon. This explored mobile topics, in the context of meeting staff and business needs, rather than customer or consumer needs. This is new material, and ...
Tags: enterprise, Intranets, mobile, user experience, ux
April 12, 2012 by James Robertson
Using intranets to surface big data
[caption id="attachment_5052" align="alignnone" width="600" caption="Screenshot courtesy of CRS Australia."][/caption] Alongside 'the cloud', 'big data' sits as one of the hottest topics, in both the business and government sectors. The power of the concept is obvious: organisations are already capturing huge amount of information ...
Tags: big data, digital workplace, Intranets, visualisation
March 27, 2012 by James Robertson
Six keys to the digital workplace
The nature of work is slowly but steadily changing. Traditional corporate tools, such as intranets, HR and finance systems, are being joined by new collaboration and social tools. These are bringing new capabilities and opportunities into organisations, allowing staff to connect and coordinate more effectively. Consumer technology is also evolving rapidly, ...
Tags: digital workplace, identity, Intranets, mobile, strategy, usability, user experience
February 23, 2012 by James Robertson
Musings about the role of the intranet in the digital workplace
It was an interesting experience writing A week in the digital workplace. The real-world narrative structure forces you to look at how things are really going to work, from a user perspective. (No abstract theory allowed!) Coming from an intranet starting point, I've found it useful to look back through ...
Tags: digital workplace, future, future vision, Intranets
February 22, 2012 by James Robertson
New (free) report: A week in the digital workplace
The digital workplace is an emerging term that describes how the working environments in organisations of every type are being transformed by new technologies and behaviours. While the digital workplace offers a holistic view of the enterprise space, the challenge is to understand it in concrete terms. As ...
Tags: digital workplace, Enterprise 2.0, future, Intranets
February 20, 2012 by James Robertson
What the digital workplace needs for success
This week we start discussing the digital workplace with a bang. (Watch this space for a big release in the next few days.) Observing the discussions to date, it's interesting to step back and observe the activity and momentum of the movement as a whole. There's no question that organisations need ...
Tags: digital workplace, Enterprise 2.0, intranet 2.0, Intranets, Knowledge management
