Column Two

Just a quick note to say that Serena Joyner (the KM lead in our growing team) is speaking at the NSW KM Forum on Tuesday 25th November. This is what she'll be covering: Collaboration on the frontline – the challenges and some success stories We will look at some case studies ...

Just a quick note to say that it's not too late to sign up for the intranet workshop I'll be running in Sydney on October 28. Organised by Melcrum, this will cover intranet strategies from a comms team perspective. Topics covered include: understanding intranets understanding staff needs delivering successful intranets innovative intranets your intranet questions ...

It's now just over a week until I start into my next around-the-world trip. This time I'll be visiting London, Copenhagen and San Jose. The main reason for my trip is to run a two-day intranet masterclass in Copenhagen (17-18 September). This will cover all my latest intranet thinking, ...

I'll be participating heavily this year in the KMWorld & Intranets 2008 conference, held in San Jose on September 23-25. In addition to presenting on a number of topics, I'll be running two workshops: W5 – Strategies for Innovative Intranets 9:00 a.m - 12:00 p.m While the concept of the intranet as ...

In September I'll be presenting a two-day intranet workshop in Denmark (17-18 September 2008). Organised by IntraTeam, this is going to be a great event, for both novice and experienced teams. A wide range of topics will be covered, including all my latest thinking: evolution of intranets understanding staff needs 6x2 methodology ...

Registration for Open Publish 08 is now open, and it's not to be missed. This has evolved into the definitive content management conference within Australia, covering web content management, structured (XML) content, content strategy and much more. Run by practitioners for practitioners, this isn't a hollow excuse for vendor pitches ...

Open Publish 2008 is an event focused on issues such as improving the quality of information, better productivity for users and reducing non-productive costs. It will be of particular interest to those who believe in the potential of technology but understand the importance of people. By combining the flexible collaboration ...

When Kate Needham demonstrated her award-winning intranet in Sydney a month or two ago, the sesions sold out in a matter of days. So if you'd like to see the same demonstration in Canberra, you'd better be quick! Details as follows: The NSW Department of Primary Industries intranet, InSite, was recently ...

I'll be running a pair of two-day Managing and Growing Your Intranet masterclasses in New Zealand in May. These have a huge amount of information packed in, and they'll be further tuned with the latest thinking between now and May. The key details: Managing and Growing Your Intranet 5 & 6 ...

Just a quick note to say that I'll be speaking at the Geneva Web Group on Monday March 17th. This is what I'll be covering: Intranets must succeed. While they have progressed greatly over the last decade, they still struggle to get the support and recognition they need to truly ...

Just a quick reminder that the early-bird rate is just about to close for two of our upcoming workshops: Innovative Information Management Planning Sydney, 2 April 2008 Cairo Walker outlines new approaches to information management that provide practical ways of delivering solutions even in complex organisations. Information Architecture Essentials Sydney, 9 April 2008 One-day ...

Anecdote are unquestionably the leading thinkers (and doers) in Australia on narrative techniques. Drawing on the best thinking from around the globe (and their own insights), they've done a lot of very interesting work. They are also great folk just to spend time with. So it's worth mentioning that they have ...

Jeremiah Owyang has written an article on successfully moderating a conference panel. To quote: Sadly, the value of most panels are really poor, and this is mostly due to the lack of moderation. Just yesterday, I heard that one nervous moderator asked the panelists to introduce themselves, then went directly ...

Another quick note to highlight the Intranet Planning Day masterclass that I'll be running in Canberra on 19 October. These contain all my latest thinking on how to deliver successful intranets, including the 6x2 methodology. Topics covered during the day: model of intranet evolution, explaining why intranets are the way they are creating ...

Just a reminder that I'll be presenting two Where collaboration tools fit in afternoons in the coming month, details as follows: Melbourne 25 September 2007 Crowne Plaza Hotel Sydney 10 October 2007 Mercure Hotel I'll be covering the four phases of collaboration, as well as providing a model that describes where to target collaboration ...

Are you thinking of installing SharePoint, QuickPlaces, or equivalent? Do you already have these types of collaboration tools in your organisation, but are struggling to work out how they relate to your intranet, document management systems, etc? With the rapid spread of collaboration tools, the opportunity for new approaches to intranets ...

Just a quick note to say that I'll be running a mini intranet workshop at the IABC Communicators' Day Out, 22-23 November in Sydney. This will be a 1.5 hour session on intranet strategy, targeted particularly at those communication folks responsible for running a corporate intranet. Should be a good ...

I'll be back to Europe in early November, to speak (and run a workshop) at the always-excellent cmf2007 conference in Denmark. Now, it's a long way to come for just a three day conference, so I'm planning to stay a little longer. So if you'd like me to drop by ...

Just a quick reminder about the upcoming Open Publish 2007 conference, to be held in Sydney on August 1-3. This has grown into the main content management conference within Australia, and it's run with a very strong practitioner focus. To quote: Covering critical ideas such as wikis, blogs, single-sourcing data ...

Just a reminder about the upcoming Taxonomy and metadata strategies for effective CM workshops in June. Taxonomies are something that are often talked about, but discussions can be short on practical detail. To address this we've brought Joseph Busch, one of the leading US taxonomy experts, out to Australia. Joseph ...

In light of this months' article on innovative intranets, it's probably worth mentioning again that I'll be running a European workshop on this topic in a few weeks. The Building innovative intranets workshop will be held in Denmark on April 18th. (The workshop will be in English.) There are ...

It's now only a week or so until the first of Bob Boiko's workshops in Australia. While Canberra is almost completely full, there are still places in Sydney and Melbourne. About the workshop in brief: Web managers face real challenges: their sites are being deluged by content that is out ...

I've just arranged to run a one-day masterclass in Copenhagen, Denmark on Building innovative intranets (18 April 2007). This may well be the only full-day workshop I run in Europe this year, and it will cover the latest thinking on intranet evolution, intranet strategy, web 2.0 and collaboration. Topics covered ...

Just a quick reminder that the early bird rates for the Bob Boiko tour of Australia in March close at the end of this week (only 4 days away!). The dates for the tour: Melbourne (Crowne Plaza): 15-16 March 2007 Canberra (Hyatt Hotel): 20-21 March 2007 Sydney (Mercure Hotel): 22-23 March 2007...

Oops. It seems we scheduled the Canberra dates for Bob Boiko's Australian Tour without realising that March 20 is "Canberra Day", and is therefore a public holiday... This has now been fixed. The Canberra masterclass will now be a day later: 20-21 March 2007. Thanks for all those that have ...

We've just announced details for our last Intranet Planning Day masterclass for 2006: Chart a course to a more successful intranet, and take a fresh look at what it takes to be a more effective intranet team. This one day masterclass is the latest in a series of events run throughout ...

I gave a keynote presentation today at IBF Live in London, on "The various approaches to evaluation and measurement". Topics covered included: Why do we want to evaluate our intranets? Benchmarking intranets The intranet journey Measuring success Creating a more successful intranet Various approaches to evaluation and measurement (PDF, 1.1Mb)

I suspect that many have not come across Scott Berkun before, and are wondering why we've chosen to bring him out for a workshop tour. Let me first say that I've been following Scott's writings for some time now, and his online essays are always amazing, whether he's covering:...

Why do so many design intensive projects go so wrong? Scott Berkun will be presenting a one day masterclass titled Leading successful web and software projects, designed to teach you the best practices and leadership tactics for starting, managing and shipping web ...

Open Publish 2006 has evolved to become the leading conference for practitioners in the fields of content management and electronic publishing. The program has just been announced, featuring keynotes speakers Mr Richard Jefferson (CEO/Founder of CAMBIA) and Brendan Quinn (BBC New Media), along with a strong line-up of ...

The next meeting of the CM Pros Australia group is rapidly coming up. This is a great opportunity to meet up with others interested in content management, and the meeting is open to all. Details below: DATE | Thursday 11 May 2006TIME | 6.00PM to 8.00PMVENUE | Sydney Mechanics' School ...

At the end of the day yesterday I gave a presentation at the CM Pros Summit in San Francisco on "Content management in call centres: delivering a great customer experience", which discussed the call centre environment, needs analysis techniques, common findings, and potential CM solutions. You can download my presentation:...