Categorised under: Enterprise 2.0, Information management
Alan Pelz-Sharpe has written a post about the conflict between ECM and Enterprise 2.0. To quote:
I’m on the same page s Alan, and it’s something that I’ve posted about before.
Tags: ecm, Enterprise 2.0
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James Robertson is the Managing Director of Step Two Designs, the global thought leaders on intranets, headquartered in Sydney, Australia. James is the author of What every intranet team should know and Designing intranets: creating sites that work. He has keynoted conferences around the globe. (Email James or follow him on Twitter: @s2d_jamesr)
2 Comments:
James (and Alan):
I hope we are not preaching to the choir – i.e. among many of us that follow the ECM industry closely, I believe most feel that ECM and E2.0 are not at odds with one another, but complementary. My spin – ECM (not suites but the concept of enterprise content management)is a business and technology strategy comprised of many components. In many cases E2.0 tools such as Wikis, Blogs, RSS feeds and Mashups are as much a vital part of an organizations ECM strategy as document management, workflow and records management. Each has its value statement and limitation.
This is the approach that Dan Keldsen and I took when authoring the Whitepaper on Enterprise 2.0, and the AIIM Training course on Enterprise 2.0. In each, the E2.0 technologies are placed in an ECM information architecture.
@Carl, agree completely! Both Alan and I are making exactly that point: we must find the best parts of both approaches, and put them into practice in a way that benefits staff and the organisation as a whole. Neither has the complete solution, but they are also not competing (although it sometimes seems that way in the marketplace!).