Bridging the designer–user gap
Jakob Nielsen writes about bridging the designer–user gap. To quote:
The wider the gap between your situation and the users, their tasks, and their context, the more you need a systematic usability process to inform and adjust your design.
In most design projects, the gap is wide indeed and you usually need more usability activities than you suspect. Even when you're a member of the target audience, the design should reach wider than just your corner of the group. To achieve that, you still need usability. Just not as much.
Posted by jamesr on March 25, 2008 10:26 AM
Categories: Usability & user-centered design
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