Knowledge management lessons
Shawn Callahan has shared his knowledge management words of wisdom. To quote:
View every knowledge management initiative as a change initiative, which means helping the leadership group to imagine what it will be like when it's done and after imagining it, they want it. It also means getting the employees engaged in working out how it's going to work and then getting people to volunteer to work on it. It will also involve a recognition that most KM initiatives are affected by culture (actually, what isn't) and culture is never completed, done, ticked off the list of things to do. Consequently, a continuous improvement approach is needed.
Posted by jamesr on February 25, 2008 09:12 AM
Categories: Knowledge management
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