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Is this preaching rebellion against IT?

Michael Sampson has written a post on the Forrester survey into collaboration. To quote:

Forrester reports that 68% of its respondents indicated plans to invest in "real-time collaboration software", a phrase which generally means instant messaging. Technology for enterprise instant messaging has been widely available for many years, so what's with the high interest now? My sense is that the employees at these firms have already fully embraced free public instant messaging services, and IT is in catchup mode to deliver an enterprise-class and enterprise-secure IM and presence service. They wouldn't do it if they didn't have to, but those on the business side are so fully invested in it that they won't let it go. It has proven its value, and is now being demanded.

Posted by jamesr on January 10, 2008 07:20 AM
Categories: Collaboration