The information architect as change agent
Matthew C. Clarke has written an article on IAs as change agents. To quote:
The kind of work IAs do leads to changes in the way people behave. We are in the business of providing tools and structures designed to allow people to do something in a different way (hopefully a better way!) than how they did it before. As Goodman wrote in the article cited above, "As IAs, we are not just architecting information; we are using information to architect change."
Posted by jamesr on October 11, 2007 09:00 AM
Categories: Information architecture
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