« Usability tests with 30 observers (cont) | Main | Do you need an ECMS, WCMS, or a portal? »

How to make the most out of a vendor demo

Seth Gottlieb has written a superb entry on running CMS vendor demos. To quote:

After you watch a couple of vendor demos, it doesn't take long to realize that the performance of the demo (how well the presenters know the product and how well they understand and connect with the audience) plays as much a part of the product impression as the quality and the capabilities of the product itself. Given that the sales team probably is not going to be around during your implementation or when your users first start using the system, this should scare you if you are basing your selection on the product demo. While it is important that a software vendor cares enough about your business to put some thought and effort into showing you the product, you also want to build your system on the the most suitable product. Here are some tips to manage vendor demonstrations that will isolate the important aspects of the vendor and the product and filter out the extraneous information that may confuse or distract you.

Posted by jamesr on September 26, 2007 09:42 AM
Categories: Content management