Conducting successful interviews with project stakeholders
Steve Baty has written an article on conducting stakeholder interviews. To quote:
A simple, semi-structured, one-on-one interview can provide a very rich source of insights. Interviews work very well for gaining insights from both internal and external stakeholders, as well as from actual users of a system under consideration. Though, in this column, I'll focus on stakeholder interviews rather than user interviews. (And I'll come back to that word, insights, a little later on, because it's important.)
Posted by jamesr on September 12, 2007 12:53 PM
Categories: Usability & user-centered design
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