September 11, 2007

Intranet personalization: does it work?

Gerry McGovern has written an article on intranet personalisation. To quote:

The theory of intranet personalization is wonderful. The practice is generally woeful: hugely expensive implementations that totally fail; massive maintenance overheads and very little employee uptake.

Posted by jamesr on September 11, 2007 09:24 AM
Categories: Information architecture, Intranets

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