June 22, 2007

Intranet questions (Brisbane, Australia)

I've just finished running a very enjoyable Intranet Planning Day workshop in Brisbane. Plenty of questions and lots of interaction, just the way I like it.

For the record, here were the "big questions" raised at the beginning of the day:

Getting management not to see it as a quick project?
How to get staff interested and using the intranet?
Best way to find out what users need?
Right metadata, etc?
Processes for publishing?
How to engage management?
Funding?
Integration of systems?
Content lifecycle?
CMS?
Search?
Maintaining relevance?
Ways to structure content?
Content format? (HTML vs PDF)
DM vs intranet?
Taking away hard copies from staff?
Identifying benefits?
How to implement governance?
Word processing to intranets?
Structure of team?
ROI?
Maintaining organisational interest over long term?

Posted by jamesr on June 22, 2007 07:44 PM
Categories: Conferences & presentations, Intranets

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