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Automating three types of forms

When it comes to implementing online forms on an intranet, there is a ‘rule of thirds’ that can be used to guide overall strategy and implementation activities. This rule of thirds describes three different types of online forms, and the highlights the specific technology approaches that might be appropriate for each.

This information can then be used when selecting new IT solutions, including content management systems and portals.

Value of online forms

There are considerable benefits to be gained by replacing paper-based forms with true online forms on the intranet. More than just replacing paper with a PDF equivalent, these online forms provide efficiency benefits for both the end user and back-office areas.

For this reason, the implementation of online forms is often a key element of an overall intranet or portal strategy. It quickly becomes apparent, however, that not all the forms are the same. Some are very simple, while others have complex business, process or security issues surrounding them.

Despite this complexity, practical steps can be taken to implement online forms, and progress is greatest when it is recognised that there are several clear categories of forms.

[CM Briefing 2007-01, read the full article]

Posted by jamesr on February 13, 2007 06:26 PM
Categories: Intranets