How staff look for documents
The first of February's CM Briefings explores how staff look for documents. To quote:
In the earlier article Rolling out a records management system, three critical success factors were identified: the software, classification scheme and message. This briefing focuses on a specific aspect of document management, records management and intranet projects: how staff look for documents.
Understanding that there are a number of distinct situations in which staff look for documents sheds light on how to develop suitable software, and design useful classification schemes.
Posted by jamesr on January 31, 2005 08:53 AM
Categories: Content management, James' articles
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