February 25, 2003

The "proof" for usability's ROI: statistics and examples

The Usability Professionals' Association (UPA) has released a summary article outlining the ROI for usability. This brings together a lot of interesting stats and resources into the one location. To quote:

Because there have been many well-documented examples of cost savings with usability engineering, sound statistics can be applied generally to UI development. These statistics serve as benchmarks.

Posted by jamesr on February 25, 2003 03:21 PM
Categories: Metrics & ROI, Usability & user-centered design

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