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Nice to be appreciated

My point of contact at the Area Health Service just sent through (out of the blue) a very nice testimonial on the project:

We are very impressed with the report, its findings and recommendations and that I believe you achieved a finer detail or level in your consultation because of your approach and rapport established with all staff and consumers. So many people commented on the whole consultation process that there was a buzz and I hope there will be a continued interest, but you managed to achieve a level of trust and respect with these people by taking an interest in them, their work and their needs that brought out more information than we had anticipated.

It's been a lot of hard work, but I'm pleased the end result, and it's good to see that my client is too...

Posted by jamesr on August 27, 2002 04:32 PM
Categories: Area Health Service project