Categorised under: Intranets
Mark Morrell has written about the different content types at BT. To quote:
Content on the BT Intranet is divided into four different types, to enable information to be managed appropriately and allow users to separate fact from comment. A fifth category covers services, which are online processes where people do tasks to fulfil their roles.
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James Robertson is the Managing Director of Step Two Designs, the global thought leaders on intranets, headquartered in Sydney, Australia. James is the author of What every intranet team should know and Designing intranets: creating sites that work. He has keynoted conferences around the globe. (Email James or follow him on Twitter: @s2d_jamesr)
