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A Solid Intranet in Eight Steps

Written by James Robertson, published June 28, 2002

Categorised under: Content management, Information architecture, Interface design, Intranets, Usability & user-centered design

Theo Mandel has written an excellent article titled A Solid Intranet in Eight Steps.

This paper outlines a few very practical ways of ensuring the intranet works for its users:

  • Forget about your Internet site.
  • Eliminate frames from your design
  • Create intranet guidelines and stand by them
  • Put usability before consistency
  • Start small and grow iteratively
  • Use standard link characteristics
  • Evaluate against measurable objectives and criteria
  • Make your intranet accessible

All good stuff, well worth a read.