A scenario-based approach to evaluating social software
Categorised under: Collaboration, Enterprise 2.0
Tony Byrne has written an article on their scenario-based approach to evaluating social software. To quote:
Explicitly or not, different Social Software products target different use cases. Understanding the business scenarios that fit better or worse for the different packages enables you to see deeper into their relative strengths and weaknesses for your particular circumstances. Therefore, we have identified eleven common scenarios against which vendors can be judged. Each scenario emphasizes to varying degrees the features we elaborated in the previous section.
Tags: Collaboration, social networking
James Robertson is the Managing Director of 