A method for quantifying user experience
Categorised under: Usability & user-centered design
Eric Reiss outlines a method for quantifying user experience. To quote:
There are lots of complicated ways to work numbers, particularly when dealing with the subjective data that invariably lies at the heart of any discussion of user experience. But rather than putting together confusing formulae to present our research, we work directly with our clients to quantify empirical observations in a very simple model.
Tags: user experience
James Robertson is the Managing Director of 