September 29, 2011 by James Robertson
p>One of the keys to a successful intranet is high quality, well written content, making it both useful and usable. Writing for the online medium is different from writing for paper. Staff typically scan a web page to determine if the information is relevant to them, and content has to grab them immediately. Reviewing and [...]
Categorised under: Content management, Intranets
Tags: authoring, content, governance, Intranets, publishing
September 29, 2011 by James Robertson
Two major trends are affecting how intranets are used to communicate to, and connect with, staff. The first is the move by internal communications teams away from just top-down corporate communications to two-way communication and dialogue. The second is the rise of collaborative and social tools, which promise to transform how staff find each other, [...]
Categorised under: Collaboration, Enterprise 2.0, Intranets
Tags: Collaboration, communication, Intranets, news, social intranets
September 28, 2011 by James Robertson
The winners of this year’s Intranet Innovation Awards will be announced in the coming fortnight, and as always, we have a remarkable collection of intranets to reveal. While I can’t tell you who has won (it’s still a secret!), I can reveal that there is more than one UK-based winner this year. Why am I [...]
Categorised under: Conferences & presentations, intranet innovation awards
September 14, 2011 by James Robertson
KM Singapore 2011 was a great conference. As is often the way for community-run events, it was underpinned by a depth of knowledge about the subject, and a passion for delivering a great event for participants. One of the unusual aspects of the conference was the Twitter wall. Unlike other events I’ve been to, it [...]
Categorised under: Conferences & presentations, Knowledge management