It is often the small things that are the most contentious in a community. As a vigorous debate on the LinkedIn 'Intranet Professionals' group showed, "should links open in a new window?" is one such topic. While these discussions echo the policies established for public-facing websites, intranets may require very different ...
Monthly Archives: September 2010
September 28, 2010
Should intranet links open in a new window?
Categorised under: Intranets, James' articles, Usability & user-centered design
September 28, 2010
Conducting an annual intranet review
Most teams will conduct an intranet review of some description. It could be an ongoing process throughout the year or an annual event. Either way an intranet review should be on your annual to-do-list. What should be included in the review, to help the team build a better intranet in the ...
Categorised under: Intranets
Tags: governance, Intranets, review
September 28, 2010
Integrating applications into the intranet
The intranet provides many different sources of information and opportunities for staff to do their jobs better. Whether an intranet has a news, content or task and activity focus, it should provide a seamless user experience. Users should not have to know or care whether a given application is truly ...
Categorised under: Information management, Intranets
Tags: applications, integration, Intranets
September 17, 2010
Intranets that work: from hobby-horse to workhorse (Melbourne, October 28)
There's no such thing as seeing too many intranets! The real challenge for intranet teams is uncovering best practices when every other intranet is hidden away within organisations. That's why the Intranets that work: from hobby-horse to workhorse event organised by CIBA Solutions is so valuable. Running in Melbourne on ...
Categorised under: Conferences & presentations
September 15, 2010
Global launch of Designing intranets: creating sites that work
We've been working on this all year, so I'm pleased to be able to finally announce that Designing intranets: creating sites that work is now available for purchase globally. With four times the content of our last book, What every intranet team should know, this is ...
Categorised under: Intranets, James' articles
Tags: book, design, Intranets, usability, user-centred design
September 2, 2010
Designing intranets book tour (Sydney, Canberra, Melbourne)
Join us for the launch of my new book, Designing intranets: creating sites that work. This is the latest book from Step Two Designs, and the world's first textbook on how to create usable and effective intranets. At 275 full-colour pages, this book will transform how intranets are designed ...
Categorised under: Conferences & presentations
September 1, 2010
How intranet plans evolve
In our 6x2 methodology, intranet teams plan one release at a time, typically at six month intervals. Based on criteria ("why would we deliver this feature?") and constraints ("What stops us from delivering improvements?"), potential activities are ruthlessly evaluated. The result is a list of deliverables that are both ...
Categorised under: Intranets
Tags: 6x2, intranet strategy, Intranets, roadmap, strategy
